Before Buying:

1 . What is this Product?

A test bank is a collection of tests, quizzes, and exams based on the book.

A solution manual is the guide or answers to the end-of-chapter questions and activities from the textbook.

Please understand and confirm what you are looking for before you buy.

2 . I need to see a sample:

Kindly compare the ISBN numbers and check the sample under the image as well. It has one full chapter of the product you will receive.

3 . How do I buy?

Just click on the “Add to Cart” Button opposite to the image and then check out using your PayPal account or credit/debit card.

4 . What I can and cannot do with these answers?

You can use the solution for learning or teaching based on your role and purpose.

You cannot use any part of these documents to be placed in an assignment solution that you need to submit for your college or university as it is against the academic honesty policy.

5 . I do not have the textbook! OR Is this a Book/ Access Card?

We do not sell textbooks or access cards. This is only a test bank or solution manual based on the displayed. You can buy an access card only from sellers. However, the textbook is not mandatory for using the manual or test bank as each answer is preceded by the questions.

6 . How and When Will I Get It?

You will receive it in 12 hours once payment is completed. You can contact us by email to check the status of your order: [email protected]

7 . How can I access the purchased product again?

You can use the download link in your E-mail including spam/junk folders or click on “My Account” in the menu above.

8 . Is the cost fixed?

We have royalty and other payments at a fixed rate to be paid as a part of the amount you pay to the experts who prepare these solutions and other sources. So the cost cannot be changed except if mentioned so in case of offers or coupons.

9 . What is your Refund Policy?

All our products are digital downloads and hence not returnable. However, we have sufficient checkpoints to ensure you can only purchase the right product. First, check the ISBN numbers and see if they match.

Then look into the sample under the image, it has one full chapter of the material you will receive. Do confirm both of the above before you decide to buy.

Payment and Information Security:

1 . What happens to the information that I provide like my name or E-mail?

All this information is needed to ensure the completion of the payment. We do not divulge any information per our terms and privacy policy.

2 . What is the guarantee that I will get the manual or test bank and this is not a scam?

We use PayPal as our secure payment gateway and that is a mark of our genuine business. Further, we have a 24/7 Live Chat facility in case of any issues during or after the purchase that you may face.

While You Buy:

1 . How Can I Pay?

PayPal is a secure payment gateway, as you know. You are advised to have a PayPal account for easy transactions. However, you can use a credit/debit card directly as well via PayPal. Just add to the cart and check out.

2 . I don’t have a PayPal Account

You will find an option that says, “Pay with your Debit or Credit Card!” under the PayPal login. Click on it and enter your card details to use it directly.

Payment and Download:

1 . Why does my order status show it is pending?

The payment happens in three steps. The payment is deducted from your account, it reaches PayPal and then it is transferred to our PayPal account. PayPal would verify the details you have provided with the source of the payment like the credit or debit card account linked to PayPal or the standalone credit or debit card, depending on how you have made the payment. In case any of these details not being verified, the payment is held by PayPal either to be returned or released based on further actions.

2 . How can I resolve this?

You can call to your bank or credit card provider and check with them. Or you can call PayPal toll-free @ 1-402-935-2050. You may have to state the 16-digit transaction ID to resolve the issue.

3 . I closed the page before I could download it. How can I get it again?

No need to worry. Just check your E-mail, including your spam/junk folders. The link for downloading will be available with validity for up to 7 days from purchase.

Product Issues:

1 . I cannot find my textbook questions here!

Please note the edition of the that you use and the one that is displayed here. We do not miss out on any questions in the given book. The other possibility could be that you have purchased the “Test Bank” instead of a “Solution Manual”. In this case, you need to buy the solution manual for the given book.

2 . I am unable to open the downloaded file!

This could be due to a number of issues, the most common one being the unavailability of PDF or MS Word on your device.

If you still have issues, please immediately contact our Live Chat or send an inquiry through the Contact Us page so that we can assist you personally via E-mail 24/7.

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